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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tavia Harris

Tavia Harris

March 24, 2025

5  out of  5
rating by Tavia Harris
"Great customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jonique Core

March 24, 2025

5  out of  5
rating by Jonique Core
"The girls at Bart Hile State Farm are exceptional! From the moment I walked in, I was greeted with professionalism and warmth. The team took the time to explain my insurance options thoroughly, ensuring I understood my coverage and felt confident in my choices. They were patient, knowledgeable, and genuinely cared about finding the best policy for my needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Katrina Dulworth

February 28, 2025

5  out of  5
rating by Katrina Dulworth
"Had a total loss of a vehicle, TyKesha was so much help with getting documents and answering questions for us. Made it not such a difficult experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jessica B

February 25, 2025

5  out of  5
rating by Jessica B
"I had my policy with Bart and his team for a year and a half. They’ve been excellent to me, and the customer service has always been great. Only moving on to get a multicar discount with another State Farm office. Would recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
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Molly Mcleod

February 14, 2025

5  out of  5
rating by Molly Mcleod
"Tymesha has been so great to work with! She answers all my silly questions and seems to genuinely want to help. I would recommend Bart Hile Insurance to others."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michele Futrell

February 11, 2025

5  out of  5
rating by Michele Futrell
"The girls at Bart Hile live up to the slogan “Like a good neighbor State Farm is there.” Promptly returning calls, sometimes it’s phone tag but my questions are always answered & they have helped me several times with policy changes & questions, towing claims & even call to say Happy Birthday. Does your agent? If not maybe you should call BART Hile agency and get the service you deserve! Kristin Basey has been outstanding when I am struggling with insurance issues. I can’t say enough about how amazing this agency is, thank you!!!"
We responded:
"Thank you so much for your kind words, Michele! We're thrilled to hear that our team at Bart Hile State Farm has been able to assist you and make your experience a positive one. We pride ourselves on providing exceptional service and support, and it’s wonderful to know that Kristin has been there for you every step of the way. If you ever need anything else, don’t hesitate to reach out. We appreciate your trust in us!"
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Krystal Basey

January 30, 2025

5  out of  5
rating by Krystal Basey
"I recently had the pleasure of working with Bart Hile State Farm Insurance, and I can’t recommend them highly enough! From the moment I reached out for a quote, the team was incredibly responsive and helpful. Kristin took the time to understand my needs and provided tailored options that made it easy for me to choose the right coverage. The customer service is outstanding—everyone is friendly, knowledgeable, and genuinely cares about their clients. I felt supported throughout the entire process, and any questions I had were answered promptly. I also appreciate the various resources they offer, which helped me understand my policy better. It's clear that Bart and his team are dedicated to their clients' well-being. If you’re looking for an insurance agency that combines professionalism with a personal touch, look no further than Bart Hile State Farm! Thank you for making insurance a breeze!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Trevor Sullivan

January 30, 2025

5  out of  5
rating by Trevor Sullivan
"Kristin was very helpful and explained everything in a way that was easy to understand and made sure I understood everything before moving on. Definitely would recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Paul Sebree III

January 23, 2025

5  out of  5
rating by Paul Sebree III
"I just want to say that I've been a loyal customer of the Bart Hile Agency for many years and I can't say enough how, not only the service and level of attention and courtesy that this group gives sets the bar of Excellance."
We responded:
"We appreciate your review! We are delighted to know you have had great experiences with Bart Hile State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Monica Francis

January 20, 2025

5  out of  5
rating by Monica Francis
"I really appreciate the business they give me. They are super nice and very helpful. I would recommend them to anyone"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Daniel B

November 21, 2024

5  out of  5
rating by Daniel B
"These folks have always been good to me and the rates are fair. They have acted promptly when needed and explain everything needing explained. The office staff is very knowledgeable and helpful. They have been great to work with."
We responded:
"Thank you, Daniel! We appreciate your business!!!"
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Bobbisue Ringham

November 7, 2024

5  out of  5
rating by Bobbisue Ringham
"Always great care! I have had the worst car luck this year. And they are always so kind!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ann Dial

July 24, 2024

5  out of  5
rating by Ann Dial
"Kristin is always very responsive. She's so good at explaining anything about my policies. Thanks State Farm!"
We responded:
"Thank you for your kind words! Kristin is a great asset to our Agency, and always strives to help people to the best of her ability. We appreciate you!!!"
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Jacob Wyatt

February 22, 2024

5  out of  5
rating by Jacob Wyatt
"Could not have been more friendly or helpful! I came into their office 10 mins before closing without an appointment. Rather than making me feel rushed or unwelcomed, Kristin took her time and even took extra steps to help me. She solved my issue fast. Did all of the work for me. Was such a relief. I'm not saying to show up last second yourselves... but! It certainly highlighted the customer service here"
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Chele Rumler

April 26, 2023

5  out of  5
rating by Chele Rumler
"Awesome folks here at Bart Hile Agency! They stay in touch about policy changes, help with all your questions and needs, and does your insurance agent call you to say Happy Birthday? Mine does:) I had a towing claim and received my reimbursement check 2 days later. I can't say enough about the girls in the office, give them a call and see for yourself!"
We responded:
"Chele, thank you for your kind review. We're thrilled you are happy with us, and yes, Kristin, Jackie, and Cathy are the best! Thanks again!!!"
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Mary Mounce

April 12, 2023

5  out of  5
rating by Mary Mounce
"Kristin and Jackie were the best helped me find better insurance for cheaper price then what I had . Jackie made the transition easy and Kristin helping me out to setup apps ❤️"
We responded:
"Thank you, Mary! We are thrilled to have you join the family, and we look forward to helping you for years to come!!!"
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Josh D

March 21, 2023

5  out of  5
rating by Josh D
"I’m not a client of this office but dealt with them on a claim and couldn’t be happier! Awesome service!"
We responded:
"Thank you for your kind words. We strive to make every experience a good one. We're thrilled that we hit the mark for you!!!"
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Nichole Armenoff

October 7, 2022

5  out of  5
rating by Nichole Armenoff
"Professional courteous and helpful"
We responded:
"Thank you for your kind review! We work hard to take good care of our customers. We appreciate you!!!"
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William Muhammad

September 21, 2022

5  out of  5
rating by William Muhammad
"Kristen Basey was so awesome. She explained the coverages for my Car insurance in a way that made since. I was also in the market for life insuranxe. Her attention to detail gave me the sense of security that I needed and I am so very pleased with the plan she helped my family put together. Bart Hile Agency is tops"
We responded:
"Thanks William! We appreciate your kind words, as we work hard to take care of our customers!"
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Tammy Johnston

August 17, 2022

5  out of  5
rating by Tammy Johnston
"Fast friendly service with excellent rates for Auto and Renter's coverage"
We responded:
"Thanks, Tammy! We appreciate your kind words and we look forward to working with you for years to come!"
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Carmen Padilla

August 9, 2022

5  out of  5
rating by Carmen Padilla
"Great people"
We responded:
"We appreciate your kind words, Carmen. We're here to help!"
Profile photo of Danny Burton

Danny Burton

July 26, 2022

5  out of  5
rating by Danny Burton
"Great people!! They made me feel like a part of the family.. Hope I never have a claim but, I feel like they will be there for me. If I could give 6 stars I would."
We responded:
"Danny, thank you for your kind words. We are thrilled that you are with us and we look forward to helping you for years to come!"
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Kristin Jones

September 15, 2021

5  out of  5
rating by Kristin Jones
"Had a question and they got back to me really quickly. super helpful!"
We responded:
"Thank you for the nice words, Kristin! We try very hard to be timely and helpful! We appreciate you!"
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Doug Zachary

July 16, 2020

5  out of  5
rating by Doug Zachary
"Great Staff & Great Insurance."
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Bonnie Helton

April 18, 2020

5  out of  5
rating by Bonnie Helton
"I have been with State Farm for many years and have never been disappointed. These folks take their commitment to their customers seriously and I highly recommend them."