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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Wyatt

February 22, 2024

5  out of  5 rating by Jacob Wyatt
"Could not have been more friendly or helpful! I came into their office 10 mins before closing without an appointment. Rather than making me feel rushed or unwelcomed, Kristin took her time and even took extra steps to help me. She solved my issue fast. Did all of the work for me. Was such a relief. I'm not saying to show up last second yourselves... but! It certainly highlighted the customer service here"
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Chele Rumler

April 26, 2023

5  out of  5 rating by Chele Rumler
"Awesome folks here at Bart Hile Agency! They stay in touch about policy changes, help with all your questions and needs, and does your insurance agent call you to say Happy Birthday? Mine does:) I had a towing claim and received my reimbursement check 2 days later. I can't say enough about the girls in the office, give them a call and see for yourself!"
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Mary Mounce

April 12, 2023

5  out of  5 rating by Mary Mounce
"Kristin and Jackie were the best helped me find better insurance for cheaper price then what I had . Jackie made the transition easy and Kristin helping me out to setup apps ❤️"
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Josh D

March 21, 2023

5  out of  5 rating by Josh D
"I’m not a client of this office but dealt with them on a claim and couldn’t be happier! Awesome service!"
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Nichole Armenoff

October 7, 2022

5  out of  5 rating by Nichole Armenoff
"Professional courteous and helpful"
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William Muhammad

September 21, 2022

5  out of  5 rating by William Muhammad
"Kristen Basey was so awesome. She explained the coverages for my Car insurance in a way that made since. I was also in the market for life insuranxe. Her attention to detail gave me the sense of security that I needed and I am so very pleased with the plan she helped my family put together. Bart Hile Agency is tops"
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Tammy Johnston

August 17, 2022

5  out of  5 rating by Tammy Johnston
"Fast friendly service with excellent rates for Auto and Renter's coverage"
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Carmen Padilla

August 9, 2022

5  out of  5 rating by Carmen Padilla
"Great people"
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Danny Burton

July 26, 2022

5  out of  5 rating by Danny Burton
"Great people!! They made me feel like a part of the family.. Hope I never have a claim but, I feel like they will be there for me. If I could give 6 stars I would."
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Kristin Jones

September 15, 2021

5  out of  5 rating by Kristin Jones
"Had a question and they got back to me really quickly. super helpful!"
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Doug Zachary

July 16, 2020

5  out of  5 rating by Doug Zachary
"Great Staff & Great Insurance."
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Bonnie Helton

April 18, 2020

5  out of  5 rating by Bonnie Helton
"I have been with State Farm for many years and have never been disappointed. These folks take their commitment to their customers seriously and I highly recommend them."
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Ann Dial

April 14, 2020

5  out of  5 rating by Ann Dial
"Always very responsive. Good at explaining anything about my policy."
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hanz bronze

July 10, 2019

5  out of  5 rating by hanz bronze
"very kind and helpful staff , jackie was very helpful"
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Joseph Wells

June 21, 2019

5  out of  5 rating by Joseph Wells
"Jackie is very polite and helpful when working to get my insurance policies set up and/or renewed. Great office to work."
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Audrey Smith

May 20, 2019

5  out of  5 rating by Audrey Smith
"Jackie is THE BEST! She always takes great care of me, and I know she has my best interests at heart. Thanks for all the hard work you do!"
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Daniel B

April 18, 2019

5  out of  5 rating by Daniel B
"These folks have always been good to me and the rates are fair. They have acted promptly when needed and explain everything needing explained. The office staff is very knowledgeable and helpful. They have been great to work with."
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Bob Seng

April 17, 2019

1  out of  5 rating by Bob Seng
"Never been there"
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Manjit Kaur

January 24, 2018

1  out of  5 rating by Manjit Kaur
"Horrible experience I had gieco for 5 yrs my family referred me to these people so I decided to change the lady in the front doesn’t know what she’s doing I gave her my check book and she still messed up my act number so my autopay didn’t go thru my insurance got canceled I could have been in big trouble but then she mad me pay for her mistakes they don’t know what they doing in there going back to Geico!!"
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Amy Jo Miller

December 14, 2015

5  out of  5 rating by Amy Jo Miller
"Unfortunately I had a claim (never fun) - Bart's agency worked well as a team to answer all my questions and get things settled! Received a check quickly. Friendly service - Highly Recommended!"
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Dustin Baker

December 14, 2015

1  out of  5 rating by Dustin Baker
"Worst service I have ever had. After being with Bart for 6 years with out ever making a claim I finally needed him and he blew me off. He had his receptionist call to tell me that my family were bad customers even though in those 6 years with out ever making a claim all my policies were paid on time and in full. With having a house and 4 vehicles I would think I could get at least some kind of customer service. Do not recommend at all!!!!!!"